If you are working on a WISD-issued laptop or desktop, just follow the instructions in the PDF below to add a network printer.
If you brought a personal device from home (laptop, iPad, etc.), policy prevents that device from printing to a WISD printer.
If you need to print from a WISD MacBook laptop, please call x1286 requesting assistance. Printer installs on MacBooks are different than on PCs.
Contacting Technology for Support
If you are having a problem, we want to hear from you!
Entering a Customer Service Request
If you are experiencing a technical problem please navigate to the CSR Ticket Login Page and enter your WISD network username and password in the appropriate fields. After you login, create a ticket describing the problem. The tickets generated by the system send alerts to everyone in Technology, so we will see your ticket and respond.
Calling the Help Desk
If your problem is an emergency, call us at x1286 (734-994-8100 x 1286). The phones are manned M-F; 7:30 a.m. to 5 p.m.
Customers requesting support, who are not employees of WISD, should still call the Help Desk number. If we can help you, we will.
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