Our school district has moved to the SchoolMessenger notification system to provide communiqué to our students, staff members, and the community at large on such matters as admissions, general interest activities, campus emergencies, and building system outages and/or school closings. By signing up for and registering your contact information with SchoolMessenger, you are assured of timely communications from WISD..
In order to enhance our ability to accurately deliver that information we kindly request that you create your own contact profile using SchoolMessenger's web portal.
Updated information: Even if you've already signed up for SchoolMessenger alerts, please read the following and update your SchoolMessenger account accordingly. Your notifications will not work correctly until you update your Organization Settings in your account.
If you have already created a School Messenger account, and have not updated your Organization Settings, the you will need to revisit your account to update your Organization Settings.
Creating a new account in SchoolMessenger: If you have not created an account in SchoolMessenger, please follow the instructions titled "Steps To Setting Up Your Account For The First Time" and create a new account.
Updating your account in SchoolMessenger: If you have already created an account in SchoolMessenger, please follow the instructions titled "Steps For Changing Your Account Settings, After You Have Set Up Your Account" to update your account.
Removing your SchoolMessenger Account: If you wish to remove yourself from the WISD SchoolMessenger system.
The URL login for WISD SchoolMessenger is: asp.schoolmessenger.com/washtenaw/subscriber/
Contacting Technology for Support
If you are having a problem, we want to hear from you!
Entering a Customer Service Request
If you are experiencing a technical problem please navigate to the CSR Ticket Login Page and enter your WISD network username and password in the appropriate fields. After you login, create a ticket describing the problem. The tickets generated by the system send alerts to everyone in Technology, so we will see your ticket and respond.
Calling the Help Desk
If your problem is an emergency, call us at x1286 (734-994-8100 x 1286). The phones are manned M-F; 7:30 a.m. to 5 p.m.
Customers requesting support, who are not employees of WISD, should still call the Help Desk number. If we can help you, we will.
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