TeamViewer Documentation

What is TeamViewer?

TeamViewer is a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers. The software operates with the Microsoft Windows, OS X, Linux, iOS, and Android operating systems. 

The Washtenaw ISD Technology Department uses TeamViewer for the above listed purposes.  We have purchased a proprietary license from TeamViewer and have legally added our branding and security into the application.  The only time you should be using TeamViewer is at the behest of WISD Technology personnel.  Since all WISD computers are imaged with TeamViewer already installed, they will either ask you for your TeamViewer number (they will be happy to talk you through the process of finding this number) or in the case of a non-WISD computer, they will ask you to download the WISD version of TeamViewer from the WISD Website.  Both methods require the person requesting control of your machine to know the Connection Password, a personal WISD passcode known only to the WISD Technology department.  In this way you can be assured that it is the WISD asking to remote your computer and not some scam artist.

TeamViewer Access

Only if directed by a Technology Technician, download the Washtenaw ISD TeamViewer application by clicking on the TeamViewer Button appropriate to your OS, below.

               Teamviewer Download                    Teamviewer Download for Mac

The following information on improving client performance is available only to Washtenaw ISD Users of the New World application.  Please note:  New World is only available on computers directly attached to the internal Washtenaw ISD network.  There is no outside access to New World.

New World is a web driven application that works through Internet Explorer.  Using any other browser to access New World is not supported.

Please click on the appropriate link for the following information.  More links will be added as needed.