Technology

Support Header

Welcome to Technology Services

The role of the Technology Services Department is to provide innovations and comprehensive infrastructure and operations support to the students and staff of the Washtenaw Intermediate School District.

Contacting Technology for Support

Entering a Customer Service Request

If you are experiencing a technical problem with your technology please navigate to the CSR Ticket Login Page and enter your WISD network username and password in the appropriate fields. After you login, create a ticket describing the problem.

Customers who are not employees of WISD should Call the Help Desk directly, at the number below, to request support.

Calling the Help Desk

In emergencies please call us at extension 1286 (734-994-8100 x 1286). The phones are manned M-F; 7:30 a.m. to 5 p.m.


Teamviewer

Only if directed by a technology support specialist, click the button below to download and install the WISD TeamViewer application.

WISD Teamviewer


Requesting Updates to the WISD Website

The WISD website is a department individualized Content Management System(CMS), with each department responsible for the composition and updating of content on their portions of the website.  If you feel a change is needed to a department's content, please contact the department's designated website editor for further instructions.  The department head or secretary can tell you who that is.  If your change suggestion is beyond the website editor's permission set or abilities, then they will contact the Technology webmaster for help.